This course introduces the student to basic concepts of communication for funeral service. The course provides a study of principles leading to more effective communication through better listening, knowing your subject, and preventing communication barriers.
Hours of Continuing Education Credit: 3
Applicants will have 3 attempts to pass a 10 question multiple choice quiz by achieving a minimum score of 70. The student will have 7 days to complete the course and pass the test. At the end of that period, the applicant will be automatically removed from enrollment. The applicant will need to create an account and provide their funeral director's license number so that continuing education credits may be reported to the Tennessee Board of Funeral Directors and Embalmers.